Collaboration designed for teams that ship fast

Accelerate the productivity of your technical teams with a purpose-built collaboration platform.

Collaboration should be part of your toolchain, not an afterthought.

Technical and operational teams have complex tools, processes, and team structures. But connecting the dots isn’t easy, and collaboration tools designed for general use don’t paint a full picture of how fast-moving, highly technical teams work.

Help your team move faster and more effectively with an operational hub that consolidates your teams and processes in one place, deeply integrated with the rest of your DevOps stack.

One platform to accelerate productivity

Modern team messaging, audio & screenshare

Collaboration platform matched to common R&D processes — from planning sprints to managing releases to resolving production incidents.

Accelerate processes with shared checklists and automation

Reduce confusion, delay, and risk across the most vital functions in your organization.

Unified communication

Seamlessly connect operational workflows with general communication tools your team uses daily, including Microsoft Teams and Zoom.

Open source and extensible by design

Flexible and easily customized to meet ever-changing workflows and security requirements. Supported by a rich ecosystem of community-driven apps, an open API, and a developer framework.

Integrated into your workflow

Streamline information accessibility and collaborate more effectively with robust, extensible integrations that surface key data from across every tool in your teams’ workflow

Platform Highlights

See Platform Overview »

Channels

  • Real-time and async team messaging with integrated voice and screensharing
  • File, image, and link sharing
  • Rich Markdown formatting
  • Multi-language code syntax highlighting

Playbooks

  • Customizable workflow playbooks
  • Dynamic task checklists
  • Task automation
  • Status dashboard and broadcast
  • Analytics dashboards

Connections

  • Deep integrations with popular developer tools
  • Community-built integrations — over 6000 contributors world-wide
  • Build your own with App Framework and open APIs

Controls

  • Behind your firewall: on-prem or secure cloud
  • Configurable for HIPAA and FINRA compliant environments
  • SOC II Type 1, GDPR, CCPA
  • Identity and access controls: Active Directory and LDAP, MFA, SSO, CBA, EMM, and more
  • Global retention policies, compliance exports, custom Terms of Service, and more

Collaboration designed for technical workflows

Collaborative workflow tools

Channel-based team messaging supporting mentions, threading, and customizable alerts.

Flexible playbooks and run automation

Pre-scripted incident response playbooks with assigned teams, standard procedures, integrated automation, statuses, and timelines.

Project management

Kanban boards integrated directly into your workspace for organizing and streamlining work.

Integrated tooling

Connect your DevOps toolchains to reduce context switching and accelerate repeated processes.

User management

Keep your data in the right hands with granular accessibility controls and SAML SSO and SCIM support.

Unlimited UI and UX customization

Extend and customize functionality to meet specific productivity, security and compliance needs.

The greatest benefit of Mattermost is that it unclutters our communication. We’ve been able to get rid of those pesky reply-to-all mail threads that drive everyone crazy. One of the areas where this works really well is with our Nagios infrastructure monitoring system.

Leo Makkinje
Site Reliability Engineer

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